Customer Service library

In today’s competitive environment, it is more important than ever to create a strong service culture supported by skills to build loyal relationships with your customers and a better working environment for your employees. This library will train employees on challenging situations, communication skills, customer communications, relationship management, maintaining a good attitude, general workplace skills, and supervising customer care staff. 

The TrainingToday difference 

TrainingToday is a comprehensive and convenient online training solution that empowers organizations with the knowledge and skills to meet both compliance and professional development needs.    

TrainingToday libraries are available as part of our intuitive learning platform or for use in your existing LMS.    

1. Business Writing Skills for Employees 
2. Coaching for Superior Employee Performance: Techniques for Supervisors 
3. Communication Skills for Employees 
4. Conflict Resolution for Employees 
5. Connecting with Customers  
6. Customer Service Skills: How We Can All Improve  
7. Customer Service: How to Promote Excellent Service Among Your Staff 
8. E-Mail Best Practices for All Employees 
9. Handling Customer Complaints 
10. How to Maintain Customer Loyalty 

View our complete course list and other award-winning libraries TrainingToday offers.